Privacy Overview
Last updated: January 2025
Introduction
DOCTOR WEIGHT LOSS LTD ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
- Email address
- Age and demographic information
- Height and weight measurements
- Medical screening responses
- Consultation preferences
Technical Information
- IP address and location data
- Browser type and version
- Device information
- Usage analytics and cookies
How We Use Your Information
- To provide weight management consultations
- To assess eligibility for our services
- To schedule appointments and send reminders
- To improve our services and website
- To comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Consent: When you explicitly agree to our processing
- Contract: To provide our services
- Legitimate Interest: To improve our services
- Legal Obligation: To comply with healthcare regulations
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your data with:
- Healthcare professionals providing consultations
- Service providers (e.g., booking systems, email services)
- Regulatory authorities when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal data only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Your Rights
Under data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website usage
- Improve user experience
- Provide personalized content
Third-Party Services
Our website integrates with:
- Calendly (appointment booking)
- Google Analytics (website analytics)
- Mailgun (email services)
International Transfers
Your data is primarily processed within the UK and European Economic Area. Any international transfers comply with data protection regulations.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Address: 88 Rodney Street, Liverpool, England
- Email: info@doctorweightloss.co.uk
- Company: DOCTOR WEIGHT LOSS LTD
- Company Number: 16098819
Data Protection Officer
For data protection inquiries, you may also contact our Data Protection Officer at dpo@doctorweightloss.co.uk
Complaints
If you believe we have not addressed your concerns satisfactorily, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.